Last updated: July 2026
1. Overview
Crux Logic Pty Ltd (ACN 695 330 511, ABN 97 695 330 511) is committed to protecting the privacy of individuals' personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.
We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) set out in that Act.
2. What Information We Collect
We may collect the following types of personal information:
- Name, email address, phone number, and organisation details when you contact us or use our services.
- Information you provide through our website contact form or via email correspondence.
- Technical data such as IP address, browser type, and pages visited when you browse our website (via cookies and similar technologies).
- Business information relevant to the advisory services we provide.
3. How We Collect Information
We collect information:
- Directly from you when you fill in forms, send emails, or communicate with us.
- Automatically through your use of our website via cookies and analytics tools.
- From publicly available sources where relevant to our engagement with you.
4. Purpose of Collection
We collect personal information for the following purposes:
- To respond to your enquiries and provide our advisory services.
- To communicate with you about our services, including sending relevant business insights (you may opt out at any time).
- To improve our website and user experience.
- To comply with our legal and regulatory obligations.
5. Disclosure of Information
We do not sell, trade, or rent your personal information to third parties. We may disclose information where:
- You have given consent.
- It is required or authorised by law.
- It is necessary to protect our rights, property, or safety, or that of others.
- It is to external service providers who assist us in operating our business (e.g., IT hosting), provided they comply with privacy obligations.
6. Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Our security measures include secure storage, access controls, and encrypted communications where appropriate.
7. Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can configure your browser to refuse cookies, but this may affect the functionality of our site. We do not use cookies for behavioural advertising.
8. Access and Correction
You have the right to request access to the personal information we hold about you and to request correction of any errors. To make a request, please contact us at [email protected]. We will respond within a reasonable period as required by the Privacy Act.
9. Complaints
If you believe we have breached the Australian Privacy Principles, please contact us at [email protected]. We will investigate and respond within 30 days. If you are not satisfied with our response, you may make a complaint to the Office of the Australian Information Commissioner (OAIC).
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page. Your continued use of our website or services after any changes constitutes acceptance of the updated policy.
11. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
Crux Logic Pty Ltd
Email: [email protected]
ABN 97 695 330 511
VIC 3803, Australia